Privacy Policies

Cindy Gu Coaching & Retreats (“we,” “our,” or “us”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your data when you engage with our services—whether you're participating in a coaching program, joining a retreat, or simply connecting through our platforms.

1. Information We Collect

We may collect personal information when you:

Book a coaching program or retreat
Subscribe to our newsletter or download a freebie
Communicate via Telegram, WhatsApp, email, or video calls
Register for a challenge, webinar, or event
Follow or interact with us on social media
Fill out forms on our website

This information may include:

Name, email address, phone number
Health, travel, or dietary preferences (retreat-related)
Payment or billing information (processed securely via third-party platforms)
Communication history and preferences

2. How We Use Your Information

Your information is used to:

Provide and personalize coaching and retreat experiences
Communicate important details (logistics, session reminders, updates)
Deliver content via email marketing, social media, Telegram, or WhatsApp
Process payments securely
Improve client experience and service offerings

We may also send occasional marketing emails or messages. You can unsubscribe at any time.

3. Communication Platforms We Use

We may contact you and deliver services using:

Email (via platforms like MailerLite or ConvertKit)
Telegram (private chat or group channels)
WhatsApp (for direct check-ins and support)
Zoom or other video platforms (for coaching calls)
Instagram, Facebook, and LinkedIn (for community engagement and updates)

Your information is only shared through these platforms to the extent necessary to deliver your chosen services.

4. Third-Party Service Providers

To facilitate high-quality coaching programs and immersive retreat experiences, we may share limited information with third-party partners. These may include:

Travel agencies
Accommodation providers (e.g., hotels, retreat centers)
Transportation or logistics providers
Wellness practitioners or facilitators supporting the retreat

Only necessary details (like name, contact info, or preferences) are shared, and we ensure these partners follow applicable privacy standards.

5. Data Storage & Protection

Your personal data is stored securely and only accessible to authorized personnel. We implement reasonable safeguards to protect your information from loss, misuse, or unauthorized access.

6. Your Rights

You have the right to:

Request access to or correction of your personal data
Opt out of marketing communications
Request that your data be deleted

To make any such requests, please contact: hello@cindygu.com

7. Updates to This Policy

We may update this Privacy Policy as our services or legal obligations evolve. The latest version will always be available on our website.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Cindy Gu
📧 hello@cindygu.com
🌐 www.cindygu.com